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Privacy Policy
We realize that our customers entrust us with personal information, and it is our policy to maintain our customers’ information in a confidential manner. We are committed to respecting and protecting the security and privacy of our customers’ personal information, as well as the personal information of all consumers who visit our bank or Web site.
Protecting Children’s Privacy Online
We feel strongly about protecting the privacy of children. As such, we do not knowingly collect or use personal information from children under the age of 13, through this Web site, without obtaining verifiable consent from their parents and/or legal guardian. Should we determine that a child under the age of 13 sent or otherwise provided personal information to us, that information will be used only to obtain consent from their parent and/or legal guardian.
Information We Collect
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms
- Information about your transactions with us, our affiliates or others
- Information we receive from a consumer reporting agency
Sharing Customer Information
We do not disclose any nonpublic personal information about our customers to nonaffiliated third parties except as set forth in this policy and as permitted by law. For example, we share information that is necessary to service your account, protect against fraud, or when we contract with third party agents or service providers to provide products or services on our behalf. We may also disclose, as permitted by law, all of the information we collect as described above, to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing agreements.
Fair Credit Reporting Act Notice of Sharing Information with Affiliates
From time to time, we may disclose information regarding our experiences and transactions with you to financial service providers, such as other banks, with which we are related by common ownership or affiliated by corporate control, so that they may offer or provide additional services to you. We also may share other information we obtain about you (e.g., from third parties, such as credit reporting agencies) with those companies, unless you notify us before the information is initially communicated that you do not want us to share that information. You can tell us not to share such information by requesting a Privacy Notice disclosure, or by writing to us at:
Cal National Bank
PO BOX 866012
Los Angeles, CA 90086-6012
Attn: Retail Administration
M/C #3848
866-373-7838
Sharing of Former Customer Information
We share and protect information about former customers the same way we share and protect information about current customers as described above.
Maintenance of Accurate Information
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.
Confidentiality and Security
We allow access to nonpublic personal information about you only to those employees who have a need to know that information in order to provide products or services to you. Our employees are trained to respect customer privacy and to access customer information only when they have a business reason to know the information. In addition, we maintain physical, electronic and procedural safeguards that comply with federal regulations to safeguard your nonpublic information.
If you do not want us to share your information with our affiliates as described above, write to us at:
Cal National Bank
PO BOX 866012
Los Angeles, CA 90086-6012
Attn: Retail Administration
M/C #3848
866-373-7838
